Retail Orders Get FREE Delivery on Orders $49+

Orders are shipped via FedEx and other premium carriers.

*Taxes, shipping and other charges do not apply to minimum purchase requirement.

*Wholesale orders do not qualify for free shipping.

Standard Delivery - Retail

Orders Up to $30.00


$30.01 - $48.99


$49.00 and Over


Fuel Surcharge

A fee of $1.25 will be added to ALL orders

Alaska + Hawaii

Standard Delivery charges + $15.00


FAST Delivery to Contiguous U.S.

When you order by the cutoff time Monday through Friday (excluding major holidays), most orders will ship that same day.

Some circumstances may result in delayed shipping or delivery:

  • Credit card payment issue
  • Incorrect shipping addresses
  • Orders held because items are out of stock. On infrequent occasions, we may be out of stock in your region’s warehouse. In this case your order may take longer as we await product or ship from an alternate warehouse if available. We will contact you if this happens.
  • Fedex or other premium carrier circumstances (severe weather, etc.)
  • Heat sensitive items requiring cool ship (see below)

What if you are not home? The delivery driver will use her discretion as to whether she will require a signature or if she will leave the package at the door, with a building manager, or with a neighbor. If the delivery driver does determine that she needs a signature, then she will make several attempts to secure one.

Shipping to P.O. Boxes, APO/FPO and International Addresses

Shipping to P.O. Boxes is NOT available. Shipping to APO/FPO and International addresses is NOT available. For inquiries about international wholesale ordering, please contact 

Cool Ship for Drinking Chocolate

We want to preserve the quality of your Numi Drinking Chocolate to ensure your utmost enjoyment of them. During the warm weather season, when necessary, we will upgrade the packaging and shipping method to Cool Ship at no additional cost. 

Please note that we will only be shipping orders that require Cool Ship on Monday, Tuesday and Wednesday so that your order will not be in transit or held at a shipping hub over the weekend. This ensures you receive the freshest product possible. Orders placed after 5 p.m. on Wednesday may not be shipped until the following Monday to minimize exposure to high temperatures while in transit to you.